Shipping
We are providing a shipping facility through our third-party partner shiprocket.com. Shipping charges are automatically added when you are on the checkout page and will proceed to purchase the product/books from https://naresholdbooks.com/.
Our minimum shipment time is 6 days & maximum shipment time 9 days in India.
RETURNS
Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Books having barcodes should be in good condition.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
- Book with obvious signs of use
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 3 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company or your original method of payment services, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
Our refund procedure works only on working days Monday to Saturday except for Sunday.
If you’ve done all of this and you still have not received your refund yet, please contact us at nareshwahane24@gmail.com.
Sale items (if applicable)
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at nareshwahane24@gmail.com and send your item to: Ram Nagar Square, Pandharabodi Road, Nagpur, MH, 440033, India.
Shipping
To return your product, you should mail your product to: Ram Nagar Square, Pandharabodi Road, Nagpur, MH, 440033, India.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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